Comments for Cannot get a proper response from Wild Horizons

Mar 30, 2012

Wild Horizons Booking - Victoria Falls
by: Tony

Hi Nicky

Sometimes enquiries that are sent through to the bigger companies get lost in the system. Wild Horizons as you probably already know are the actual tour operators, so their time is taken up with running the operations like rafting, ele back safaris etc. They do take direct bookings but to be quite honest they prefer the public to book through a travel agent, because the agent then has all the correspondence with the client, sorts everything out and then the agent makes the final booking with Wild horizons. The agent will have direct comms with Wild Horizons and will get an immediate reponse because they are sending through bookings all the time.

Now the misconception that many people have is that they would rather go direct to the operator because they can get it cheaper, this is not the case. A travel agent will sell the product at exactly the same price as the operator (Wild Horizons).
Wild Horizons then pays a commission to the agent and this is how the agent makes a living. For instance an Elephant back safari is US$130 whether you book it through Wild Horizons or through an agent.
I hope that make sense.

As this is our website and this is how we make a living can I suggest you use us as your travel agent. If you send us an enquiry we will repsond to you very quickly, give advise on all the activties, not only those conducted by Wild Horizons and make the booking for you. We will make it a very easy process for you

You can send us and enquiry through this
Booking Enquiry form
Please also read comments from clients we have already made bookings for - Testimonials

Mar 31, 2012

Booking with Tony or Boo
by: Greg Whyte

Hi Nicky, I can understand your frustration but I also understand what Tony is saying. Having used his services several times when visitng Vic Falls I can assure you his services are absolutely first class and easy to deal with. I come from Australia and have taken several groups to Vic falls and each and every time I book the activities through Vic Falls Travel Guide. Give them a go and you won't be disappointed.

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